Carefully packed and signed
Printed on watercolor paper 250 gr
Cuidadosamente empaquetada y firmada
Impresa en papel acuarela de 250 gr
- All custom orders must be paid in advance to manufacturing the custom item.
- We accept Paypal payment, Etsy Direct Payment and Etsy Gifts Cards.
- If you want other payment you can contact us and we'll inform you of the conditions if it's possible. (email@example.com)
We make national and international shipments, when preparing the order as we detail in each product of the store can take us 3 days.
All orders are sent by the company Correos with a tracking code that gives us the office itself and then we give you so that you can see the status of the order.
** VERY IMPORTANT **
For a better administration of your shipment, it is advisable that you provide us with a TELEPHONE CONTACT NUMBER for the transportation agency. You can leave us this number through a note in your order or through a message in our store. All the information you provide is absolutely confidential.
*** In the event that your shipment is not claimed at the destination within the corresponding period (this period varies from one country to another) such shipment will be abandoned and can not be claimed. If you have any problems with the delivery, contact us. ***
- ORDINARY POSTAL SERVICE:
If you want us to send your order through the regular postal service (without tracking number and WITHOUT SIGNATURE REQUIREMENT at the time of delivery) contact us. This type of shipment does not have a claim option since the package does not have any type of identifier for tracking, for this reason, we are not responsible for the packet losses sent with this system
Hacemos envios nacionales e internacionales, a la hora de preparar el pedido como detallamos en cada producto de la tienda puede llevarnos 3 dias.
Todos los pedidos son enviados por la empresa Correos con un código de seguimiento que nos da la propia oficina y luego os damos para que podais ver la situacion del pedido.
** MUY IMPORTANTE **
Para una mejor administración de su envío, es aconsejable que nos proporcione un NÚMERO DE CONTACTO TELEFÓNICO para la agencia de transporte. Puede dejarnos este número mediante una nota en su pedido o mediante un mensaje en nuestra tienda. Toda la información que nos proporciona es absolutamente confidencial.
*** En caso de que su envío no se reclame en el destino dentro del período correspondiente (este período varía de un país a otro) dicho envío será abandonado y no podrá ser reclamado. Si tiene algún problema con la entrega, contáctenos. ***
- SERVICIO POSTAL ORDINARIO:
Si desea que le enviemos su pedido a través del servicio postal regular (sin número de seguimiento y SIN REQUISITO DE FIRMA en el momento de la entrega) contáctenos. Este tipo de envío no tiene opción de reclamación ya que el paquete no tiene ningún tipo de identificador para su seguimiento, por este motivo, no somos responsables de las pérdidas de paquetes enviados con este sistema.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Each of our pieces is lovingly made entirely by hand, so there may be slight variations in color, size or decor with respect to the photographs. This is not a defect, it is part of the personality of each piece that makes it unique.
If you have paid too much shippin costs in your combined order of several items, don't worry, we will refund you the excess once we have shipped the package, in order to know the exact amount to be refunded.
- If your package arrives in bad condition or suspect you may have received a bad deal in transportation, you must open in front the postal worker that you would be delivering timely and put post-service claim if it is damaged his content to receive adequate compensation.
- Once we put the package in the mail service we are not responsible for losses or damage during transport, or delay in delivery. However, if you have a problem with your package and you could not fix it with your delivery service, please contact us and we will try to solve the problem, whenever possible.
-- All of our deliveries are made by certified mail with tracking number.
- If you aren't satisfied with your purchase, you have 14 days to return it in perfect condition and in their original packaging and we'll refund your money, when we receive the package. We aren't responsible for the cost of the return will be paid by you.
- In case you have a problem otherwise, please contact us (firstname.lastname@example.org)
All our items are handmade by craftsmen, one by one, each of them is unique so it can have small differences with respect to the images.
- We accept our personalized orders of illustrations for it you can send an email to email@example.com
- If you want a personalized illustration, you should keep in mind that this will take around 2 weeks. Since we will start from 0 doing the sketches and coloring.
- This time must be added to the normal shipping transit time, which may be one week or 15 days if it is outside of Spain.
Todos nuestros artículos están hechos a mano por artesanos, uno por uno, cada uno de ellos es único por lo que puede tener pequeñas diferencias con respecto a las imágenes.
- Aceptamos nuestros pedidos personalizados de ilustraciones para ello puedes enviarnos un correo a firstname.lastname@example.org
- Si quieres una ilustración personalizada, debes tener en cuenta que esto tardará alrededor de 2 semanas. Ya que partiremos de 0 haciendo los bocetos y coloreando.
- Este tiempo debe agregarse al tiempo de tránsito de Envío normal que puede ser de una semana o 15 dias si es fuera de España.
In compliance with Regulation 2016/679, of April 27, Protection of Personal Data of Spain and the European General Data Protection Regulation (GDPR), we inform you that the personal data you provide us through the website ww.etsy .com or its related sites, will be treated confidentially and will become part of a file owned by La chica de la cinta, Ronda de Outeiro 234 A Coruña 15010 A Coruña,Spain which has been duly registered in the Data Protection Agency (www.agpd.es).
Your personal data will be used only for the MANAGEMENT OF YOUR ORDER IN OUR STORE ON THE ETSY PLATFORM and will cost of the information that you previously authorized Etsy to provide to us for the fulfillment of your order. In addition to the basic information such as name, email, postal address and the details of the ordered product, you can provide us with additional information if you contact us directly, with the objective of requesting a personalized order.
USE OF INFORMATION
The information you provide us will only be used, collected and shared to complete the actions that La chica de la cinta is legally authorized to perform and that are:
- Complete your order, resolve disputes or provide customer service. - Communicate with you through our mailing list in case you have given affirmative consent for it; this consent may be revoked by you at any time.
- Comply with legal obligations or court orders in relation to a legal claim; such as the withholding of information about your purchases in the case required by current tax legislation. - As necessary for the purpose of our legitimate interests, if such interests are not nullified by your rights or interests, such as:
1) Provide and improve our services. We will use your information to provide the services you requested and in our legitimate interest to improve our services.
SHARED INFORMATION AND DISCLOSURE OF THE SAME
La chica de la cinta will share your personal information for very limited reasons and in limited circumstances, as follows:
- SERVICE PROVIDERS. We will hire the services of trusted third parties to perform functions and provide services to our store, such as shipping companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
- COMMERCIAL TRANSFERS. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law. - In accordance with the laws. We may collect, use, retain and share your information if we are certain that it is reasonably necessary to:
a) Respond to a legal process or to government requests. b) Enforce our agreements, terms and policies.
c) Prevent, investigate and address fraud and other illegal activities, security or technical problems.
d) Protect the rights, property and safety of our clients or others.
- TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU. We may store and process your information through third-party hosting services in the US. UU and other jurisdictions. As a result, your personal information may be transferred to a jurisdiction with different data protection laws and government oversight than exists in your jurisdiction. In the event that it is necessary to transfer information about you outside the EU, we will trust Privacy Shield as the legal basis for the transfer, since Google Cloud is certified by Privacy Shield.
CUSTOMER RIGHTS, YOUR RIGHTS.
We inform you that you can exercise your rights of access, rectification, cancellation and opposition in accordance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data, by sending an email to info [!at] barruntando.com or a letter together with a photocopy of your ID, to the following address:
La chica de la cinta
Ronda de Outeiro 234
La chica de la cinta does not sell, assign, lease, or transmit in any way, information or personal data of its Customers / Users to third parties. The User guarantees that the Personal Data provided to La chica de la cinta are truthful and is responsible for communicating any changes in them. The user is solely responsible for any loss or damage, direct or indirect, that could cause La chica de la cinta or any third party due to filling in the forms with false, inaccurate, incomplete or outdated information.
La chica de la cinta has adopted the necessary measures to avoid the alteration, loss, treatment or unauthorized access of personal data, taking into account at all times the state of the technology, however, the User must be aware that the measures of Internet security are not impregnable.
The completion of the forms included in the website implies the express consent of the User to the inclusion of their personal data in the aforementioned automated file of La chica de la cinta